Approach

  • We provide a comprehensive and expertly managed solution to meet all your needs.
  • Managing resources, productivity and accountability within your business.
  • A full investigation into current business process.

Mission satement

  • To provide our clients with the highest level of service.
  • Offer our clients a solution that is guaranteed to add value.
  • Build relationships with our clients by thoroughly understanding their business needs.
  • Assessing current requirements and forecasting future needs.

Vision

  • To be the most innovative and efficient service provider offering specialised products, services, and solutions.
  • To be the preferred service provider to all customers in the management, consulting, and implementation of Supply Chain Software.

The Data-Xchange Team

Brian Anderson

A veteran of the software industry having worked as a strategic leader for one of the world’s largest FinTech’s in the Financial services arena FIS. Brian started off in Finance as a qualified accountant out of Ernst and Young and early on in his career found his true passion and flare for entrepreneurship having started and grown successfully many businesses in various industries through to an exit. His passion for efficiencies of any nature in a business process is what drew him to the disruptive nature of the Data-Xchange SaaS Platform and STF network which are driving digital transformation and innovation of the Global Supply Chain.

His ability to find creative commercial models and challenge traditional software go to markets models makes him the perfect fit for Data-Xchange and the new SaaS platform.

Ross Thompson

An experienced strategic execution practitioner and passionate about process optimisation through the use of technology, for digital automation and true transformation.
 
Ross came up through traditional consulting with Deloitte and Accenture, providing intervention services to manufacturing, retail and banking clients.
 
Getting intimate with processes and the understanding of their impact and contribution to the larger ecosystem, from real-world consulting engagements, led to the founding of Data-Xchange and the birth of a suite of enabling technologies, including the development of a global B2B transaction network STF. This network was built on and in conjunction with GS1 standards and their governing bodies.

Wayne Swallow

Wayne Swallow has recently joined the Data-Xchange team, bringing with him a wealth of experience in retail, supply chain and technology. He has spent his entire career in this sector and now heads up the UK business and is responsible for sales, marketing and business development.

With 30 years in senior management and board-level positions, Wayne has previously served as an IT Director in a large UK retailer, followed by a successful venture as Sales Director and MD of an AIM-listed retail technology company.

Over the past five years, he has served as a non-executive and strategy consultant, providing valuable assistance to various retailers and technology companies.

Fiona Welgemoed

With more than 25 years of experience in the FMCG industry, Fiona has honed her expertise in critical order-to-cash (O2C) processes through extensive consulting work both for Retailers and Suppliers, an innate ability to identify gaps in processes and an exceptional ability to deliver data insights that lead to value realization.

Her reputation is founded on an unwavering commitment to client success, resulting in millions of Rands in savings through the advocacy of process automation. By leveraging GS1 EDI data and cutting-edge technology tools, Fiona drives digital transformation and process efficiencies.

The Data-Xchange Team

Brian Anderson

A veteran of the software industry having worked as a strategic leader for one of the world’s largest FinTech’s in the Financial services arena FIS. Brian started off in Finance as a qualified accountant out of Ernst and Young and early on in his career found his true passion and flare for entrepreneurship having started and grown successfully many businesses in various industries through to an exit. His passion for efficiencies of any nature in a business process is what drew him to the disruptive nature of the Data-Xchange SaaS Platform and STF network which are driving digital transformation and innovation of the Global Supply Chain.

His ability to find creative commercial models and challenge traditional software go to markets models makes him the perfect fit for Data-Xchange and the new SaaS platform.

Ross Thompson

An experienced strategic execution practitioner and passionate about process optimisation through the use of technology, for digital automation and true transformation.
 
Ross came up through traditional consulting with Deloitte and Accenture, providing intervention services to manufacturing, retail and banking clients.
 
Getting intimate with processes and the understanding of their impact and contribution to the larger ecosystem, from real-world consulting engagements, led to the founding of Data-Xchange and the birth of a suite of enabling technologies, including the development of a global B2B transaction network STF. This network was built on and in conjunction with GS1 standards and their governing bodies.

Wayne Swallow

Wayne Swallow has recently joined the Data-Xchange team, bringing with him a wealth of experience in retail, supply chain and technology. He has spent his entire career in this sector and now heads up the UK business and is responsible for sales, marketing and business development.

With 30 years in senior management and board-level positions, Wayne has previously served as an IT Director in a large UK retailer, followed by a successful venture as Sales Director and MD of an AIM-listed retail technology company.

Over the past five years, he has served as a non-executive and strategy consultant, providing valuable assistance to various retailers and technology companies.

Fiona Welgemoed

With more than 25 years of experience in the FMCG industry, Fiona has honed her expertise in critical order-to-cash (O2C) processes through extensive consulting work both for Retailers and Suppliers, an innate ability to identify gaps in processes and an exceptional ability to deliver data insights that lead to value realization.

Her reputation is founded on an unwavering commitment to client success, resulting in millions of Rands in savings through the advocacy of process automation. By leveraging GS1 EDI data and cutting-edge technology tools, Fiona drives digital transformation and process efficiencies.

Key Features

Order Receiver

The Price Check and Rules Engine (detailed below) will be applied to the data elements within the EDI order messages.

Submit Order

Transmit orders to the sales system for processing and picking or present them to commercial and Account Management Teams for anomaly administration.

Debit Notes

We are incorporating debit notes into credit note management to simplify the claims process and prevent double credits and deductions.

Order Response

Automated and digital communication with suppliers and customers regarding order processing.

Customer Master

Providing the facility to house supporting master data for various automation functions and rules Application.

Product Master

We are providing the facility to hold supporting master data for various automation functions, rules application and report segmentation.

Invoices

Collect invoices from the sales or accounting environment destined for the suppliers or customers and representative of the delivery consignment already packed on the truck and the paper documents carried with the delivery agents.

The invoices are reconciled with the original orders as soon as they are received to identify any discrepancies that may arise during delivery. This helps detect anomalies at an early stage, which can then be presented as claims for validation within the customer accounts payable process. Such pre-validation of claims helps ensure that the claims are legitimate and that the anomalies can be resolved in a timely manner.

Price Check

Management of the ordered price against the prevailing deal or list price to ensure that the price is aligned to the agreed price.  This prevents incorrectly priced orders from flowing automatically for picking to the sales system, and assists to prevent spurious pricing claims which are costly to manage and delay payments.

Price check is also the interface that presents the incorrectly priced orders for assessment by
commercial teams and provides for a remedial window for re-release to maximise advantage of the ordered value.

Rules Engine

The rules framework is a flexible tool that allows businesses to manage their data according to their specific requirements. It is designed to ensure the integrity of the ERP system by enforcing rules governing incoming and outgoing data. The framework also allows businesses to view and remove the rules if they are temporary or no longer needed.

Customer hierarchies – The engine is designed to operate at the customer hierarchy levels within the business and provide broad or highly targeted rules (from a customer group to a specific store).

Restricted Item – A mechanism to provide dynamic control over temporarily blocked items for various reasons. This allows for a temporary hold to be placed on selected products for a defined period without impacting on the sales interface or ERP solution.

Case Conversion – This rule allows for a dynamic mechanism to smooth out customers’ inconsistencies in ordering behaviour. Prior to the use of this rule, inconsistent ordering resulted in lost sales due to incorrect product configuration. The rules allow for customer-specific conversations to normalise the ordering unitys into the sales system interface.

Credit Limit – A rule to assess the value of an order to be within the remaining buying limit on credit limit customer accounts. The assessment is performed through a comparison or order value to credit limit utilisation values. This will result in a standardised rejection process, displaying the transaction to personnel via the price check interface. If the account is remedied, the order can be re-processed from the price-check.

Product Barcode Replacement – A rule that allows for temporary or trial packaging configurations without disrupting standardised procurement methods or customer experience. This would be useful when product packaging has identical inner barcodes but requires specialised handling to ensure the correct order is sent to the sales system.